Trusted Partners

As a trusted partner of Insurers worldwide, we keep abreast of the latest developments in the industries we serve by attending seminars and conferences, following the trade press, through regular liaison with other experts such as solicitors and visits to suppliers.

Our Adjusters also speak at industry events and conferences. From time to time, we work with Insurers to review policy wordings, thus ensuring that these keep pace with developments in the industries we serve and provide the required cover.

Many clients have awarded us settlement authorities. We also operate Delegated and Exclusive Authority schemes for Insurers. Delegated Authority reduces the amount of reports our clients have to assimilate, thus speeding up file turnaround time. File handling costs are reduced and our fees under delegated authority schemes are not subject to VAT resulting in a further saving to Insurers. We are audited annually to check the quality of our work under such schemes and issue monthly or quarterly bordereaux as required.

Please contact us for further details and testimonials or to discuss how we may be able to streamline the claims process for you with a Delegated scheme.

“We use Spotlite because the team is competent, reliable and fast and practices active claims management. Being able to communicate with us, our brokers and our policyholders in English, French and German is a real bonus. ”

DFG - German Film Insurance Pool

Contact us

Tel: +44 (0) 1923 674519


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